Embedded Files
Description
Description
Are you a technology director or network administrator struggling to keep track of...well, everything? Wish you had an easy way to setup virtual meetings with others, share status reports by project? Let us introduce you to Microsoft Teams and OneNote. These tools work on all devices.
Teams is a digital hub that brings conversations, content, and apps together in one place. OneNote is a digital notebook, whiteboard and SCRUM board rolled into one.
Session Topics
Session Topics
Today's Topics
Today's Topics
The Problem
The Problem
Topic #1 - Need for Knowledge Management
Topic #1 - Need for Knowledge Management
Topic #2 - Creating a Culture of Sharing
Topic #2 - Creating a Culture of Sharing
Topic #3 - Teams & OneNote
Topic #3 - Teams & OneNote
Topic #4 - Redeem Promotion Code
Topic #4 - Redeem Promotion Code
Closing & Questions
Closing & Questions
The Problem
The Problem
Problems that contribute to knowledge management dysfunction:
Lack of organizational staff to maintain KM repository
Inconsistent data collection practices across groups
Inconsistent leadership due to high turnover, eroding access to institutional knowledge
A cult of technology priests that support the idea only they can control the data that goes into KM space
Lack of clarity of KM space connection to vision/mission
Dis-trust of centralized information system
Activity: Take a moment to inventory all the ways you keep track of knowledge in your organization.
Activity: Take a moment to inventory all the ways you keep track of knowledge in your organization.
#1 - Knowledge Management (KM)
#1 - Knowledge Management (KM)
Get copy of Infographic: PPTx | Google Slides
Defining Terms
Defining Terms
"Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets.
These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers" (Source).
Tips for KM
Tips for KM
Create shared spaces & deadlines
Make Content edit and search friendly
Collect data with Forms that allow for easy graph summaries to include in KM space
Start with how-to, facts then (carefully) move to culture norms, policies and procedures
Designate key staff to capture ideas, information and include it in your KM space
#2 - Culture of Sharing
#2 - Culture of Sharing
Critical to a KM implementation is a common, positive attitude to learning and sharing. Without this, your KM effort will fail. You may also have to overcome the "tyranny of competence" obstacle.
Critical to a KM implementation is a common, positive attitude to learning and sharing. Without this, your KM effort will fail. You may also have to overcome the "tyranny of competence" obstacle.
Quinn defines the tyranny of competence in the following way: An individual contributor is a person whose technical competence is judged in terms of singular rather than interdependent action. The more unique the individual output, the more powerful the person becomes (Source: Education Week).
Quinn defines the tyranny of competence in the following way: An individual contributor is a person whose technical competence is judged in terms of singular rather than interdependent action. The more unique the individual output, the more powerful the person becomes (Source: Education Week).
The Culture of Sharing is Watered with the Blood of Jerks, er, Martyrs
The Culture of Sharing is Watered with the Blood of Jerks, er, Martyrs
"Every organization worth its salt has at least one guy like this. Someone who knows every technical detail, or has vast expertise in the parliamentary procedure. Perhaps he's the coot who knows every verse of the Bible or is the only one with a Master's license. Maybe he's the guy (the only guy) who can fix that big machine.
And he's a jerk.
And of course, he's the one everyone has to tiptoe around, because they know his technical status can sink their initiative. I think you should fire this person immediately. Okay, maybe give him exactly one warning." (Source: Seth Godin)
Knowledge sharing enables a company to learn from mistakes and keep their employees empowered and engaged to the company.
The sharing economy is prized in our culture. Just look at successful companies like Uber and AirBnB and you’ll see that people value and benefit from a collective effort that is accessible to anyone.
Knowledge sharing is a thriving economy as well. No longer do we live in a time where organizations can get by with siloed information, with a select few holding the keys to the castle. Best-in-class organizations earn their success by empowering their employees through knowledge sharing and professional growth. (Source)
#3 - Microsoft Teams for KM
#3 - Microsoft Teams for KM
Getting Started Guide for IT Admins: This guide is designed to help you launch and make the most of Microsoft Teams. As an Office 365 Admin of Microsoft Teams, you play a critical role in the successful deployment, adoption and ongoing usage of Microsoft Teams across your institution.
Microsoft Teams save time and simplifies tracking everyday logistics, making sharing easier.
OneNote Staff Notebooks are built into every Teams site, allowing you to organize content, share, and collaborate with your team.
Apps integrate into the Teams experience, so you can quickly access the Office 365 apps you already use – like Word, Excel, PowerPoint, and Planner – and customize your knowledge management space.
Drop video reflections on a process or an interview with a satisfied user with the free Flipgrid tool.
OneNote Staff Notebook
OneNote Staff Notebook
Topics
Topics
Getting Started with OneNote
OneNote features
Navigating OneNote
Customizing OneNote
Interacting with Notebooks, Sections and Pages
Applying formatting to Notebook Content
Inserting Images and Audio into a Notebook
Recording media (e.g. audio)
Using Drawing Tools
Embedding and Attaching Files
Locking Sections with a Password
Organizing and Searching Notebooks
Move and Copy between Notebooks
OneNote Mobile
View an example of a knowledge management repository created in OneNote. Here's another in Google Sites
View an example of a knowledge management repository created in OneNote. Here's another in Google Sites
Google Sites
Report abuse